I hate being rude to customer service people. I deal with angry people on the phone...trust me, no one's angrier than an undergrad that's not getting what he or she believes they are entitled to. These kids feel like they are high and mighty, so I know what this lady is going through. However, I feel like dealing with incompetance. And that's pretty much what you deal with when you deal with Pearson Education. And I'm pretty sure this Lady isn't doing shit, but keeping me on hold for no fucking reason, but that's ok, cause I have no problem ripping Pearson a new one!!
Honestly, you sell me a $100 plus something dollar book and you fuck up?! And can't even correct it by giving me a new code or rectifying the problem. Go fuck yourself buddy. Honestly, I was going to be polite, but I honesty hate waiting on fucking hold. I just want to do my god-damned fucking homework. That's all I want to do. I've never heard of anyone that just wants to do their Homework in my entire life, until this moment.
1.6.08
Customer Disservice.
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